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1. PAYMENT

-  TT 100% in advance, TT 50% deposit / 50% after receiving fax / copy of Bill .

-  LC at sight .

2. DELIVERY TERMS

- Within 30 days after receiving your deposit, LC

3. DOCUMENTS

- Commercial Invoice

- Detailed Packing list

- Original Bill of Lading

- Certificate of Origin is issued by The Viet Nam Chamber of Commerce and Industry

4. QUANTITY

- At least 1 cont.20’FCL

1. USED TERMS

- CIF 

- CNF / CFR

- FOB

3. THE SELLER’S RESPONSIBILITIES

-  Provide the items as per the correct contract.

-  Export Licence and procedures.

-  Transportation Contract, Insurrance Contract.

-  Delivery, consider risk

-  Divide expenses, shipment Advice

-  Delivery documents

-  Check packing, shipping marks.

-  Support information and involved expenses.

4. THE EXPORT EXPERIENCE

-   Be master of expected requests from the customers, make concerned persons who understand the requests clearly .

-   Let sales executives negotiate with the customers to recognize risk implicitly which is able to affect to quality, all measures of prevention for assuring the customers’ requests .

-  The matters are united by documents after signing contract .

-  Do propriately straight first time .

-  Control the process of orders execution .

-  When happening problems beyond of the control: Check and solve problems.

-  Identify the unsuitable products: Classify and repair immediately.

-  Inform the customers about the happened problems beyond of the control.

-  When the customers claim about quality, delivery or any problems. Request the customers to provide pictures, proofs of the problems and then, we will improve them for next time.

-  Solve the compensation requests: BE calm and analyze the problems that the customers complained.  Find solutions promtly and fewest costs are accepted by customers .

THE BUYER

1. The Product Guides

1.THE PRODUCT GUIDES

+ Quality control strains

2. HOW TO ORDER

+ Finding what you want

+ Add one item you want to buy in your basket.

+ Send quotation, sample, specification.

+ The contract is done if price, samples,... are ok

+ Delivery

+ Payment

+ Payment Confirmation 

+ Thanks for your order